Refund Policy

1. Eligibility for Refunds:

Refund requests must be raised within three (3) days of the purchase date. To be eligible, the request should include the order details and the reason for the refund request so our team can review it promptly.

2. Refund Request Process:

To request a refund, please write to us at contact@campuscredential.co.in with your full name, registered email address, payment reference, and a brief explanation of the issue. Our support team will review the request and respond with the next steps.

3. Refund Approval and Processing:

Once a refund request is approved, the refund will be processed to the original payment method. Please allow at least three (3) business days from the date of approval for the refund to be initiated. The exact credit timeline may vary depending on your payment provider or bank.

4. Non-Refundable Items and Services:

• Coupons and promotional offers.
• Sample books and downloadable practice materials.
• Daily practice sheets and similar consumable resources.

5. Damaged, Defective, or Incorrect Deliverables:

If you believe you have received defective, damaged, or incorrect deliverables, please contact us as soon as possible with the relevant details. We will review the issue and, where appropriate, arrange a correction, replacement, exchange, or refund.

6. Changes to Refund Policy:

We may update this policy periodically to reflect changes in our services, operations, or legal requirements. Users are encouraged to review this page regularly to stay informed about the latest refund terms.

Contact Us:

Campus Credential LLP
201, Palkar House, Lohar Ali Road
Mumbai, Maharashtra 400602, India
Phone: 9028230731
contact@campuscredential.co.in

This document was last updated on December 8, 2024.